Voice agents
Inbound and outbound calls that follow your script and your judgment: qualify, book, confirm, follow up. Every call transcribed, summarized, and written into the system of record.
01What you get
AI Agents & Voice AI, concretely
Email and chat agents
The inbox triaged, the standard replies drafted, the data extracted into your systems — with the messages that need a human routed to one, with context attached.
Working inside your rules
Agents run on your playbook, not a generic model's guess. What they may decide alone, what they must escalate, and what they must never do is written down and enforced.
A person one step away
Every agent has an escalation path to a human, and every automated decision is visible and reversible. The agent takes the routine path; your team keeps the judgment calls.
02In practice
The same service, your industry’s shape
Industry
Logistics & Transportation
Carrier check calls, load booking, and status updates handled around the clock.
Explore → IndustryHealthcare
Appointment scheduling and reminder calls that fill the calendar without front-desk overtime.
Explore → IndustryReal Estate & Property
Every inquiry answered in a minute, qualified, and booked for a showing.
Explore →03Connects to
Tools we reach for
Connects to
- Twilio
- RingCentral
- Five9
- Dialpad
- Aircall
- Genesys
- Gmail / Outlook
- Slack
- Salesforce
- HubSpot
04How we work
Product speed, engineering quality
- 01
Learn the operation
We sit inside the process and watch how it runs today — the steps, the exceptions, the judgment calls, and every tool it passes through.
- 02
Show a working version
Not a mockup and not a deck. The first version you can actually use, in weeks rather than quarters.
- 03
Put it into real work
The system goes into your environment and connects to what you already run. It takes the routine path and hands the rest to a person.
- 04
Measure, then extend
We agree what better means before we start — time, errors, throughput — and report against it. The next process begins once the first one has earned it.
05Questions we hear
Fair questions
Will callers know it's an AI?
Yes — the agent identifies itself when asked and by default. The goal isn't to fool anyone; it's to answer on the first ring and get the routine part done well.
What happens when the agent gets stuck?
It hands off to your team with the full context: who called, what they wanted, what was already done. Escalation rules are yours to define, and they're enforced in code.
How fast can we try one?
A working agent on one process — one phone line, one inbox — in weeks. We measure it against the numbers we agreed on before extending it anywhere else.
Start with the process that costs you most
Tell us about the work your team dreads. We'll come back with what a working system would look like — and what it would take to prove it.